What types of jackets do you offer?
At Lastwolf Apparel, we offer a curated selection of high-quality jackets that blend timeless style with modern versatility. From the classy Pine Varsity Jacket to the iconic Denali Flight Leather Jacket, each piece is designed for comfort, warmth, and making a bold fashion statement.
How can I determine my jacket size?
We recommend checking our size guide available on the product pages. It provides detailed measurements to help you find the perfect fit. If you're still unsure, feel free to reach out to our customer service for assistance!
What is your return and exchange policy?
We want you to love your purchase! If you need to exchange or return your jacket, you can do so for free within the contiguous U.S. as long as the items are unworn, undamaged, and in their original packaging. Please submit your return request within 10 days of receiving your order.
How long does shipping take?
We offer free standard shipping (3-5 days) within the contiguous U.S. for orders over $100. Please allow 4-10 days for shipping during special sales like Black Friday or Christmas. If your item is out of stock, we will notify you and ship it within 10 business days at no extra charge.
Do you offer international shipping?
Currently, we ship to Canada and Mexico. If you have any questions about shipping to other locations, please feel free to contact us!
What should I do if I receive a damaged or incorrect item?
We strive to ensure that every order is perfect, but if you do receive a damaged or incorrect item, please contact our customer service immediately. We will work with you to resolve the issue as quickly as possible.
Can I change my shipping address after placing an order?
We process orders quickly to ensure timely delivery, so please contact us as soon as possible if you need to change your shipping address. Depending on the status of your order, there may be a change order fee of $20.00.
How can I contact customer service?
If you have any questions or need assistance, you can reach our customer service team at lw@lastwolf.us. We're here to help and ensure you have a great shopping experience!